Day 9 - 10. 11.-12.4.2022
- lyviamunizgomeswae
- 19. Apr. 2022
- 1 Min. Lesezeit
During that week we focused on making storyboards of people using the train and how to implement our design into people's commute.
Additionally, we developed a questionnaire, to which the stickers were linked.
Our Key storyboard:

We then proceeded to develop three different personas and their commute from Bern to Zurich.

We specified their commute from the start, the waiting at the platform, to the end, where they arrive for each persona.

Based on a grid for the journey, we developed six different scenarios per persona, divided into three levels: good journey, medium journey, and bad journey. Each of these levels has two different versions: one where they make it and one where they don't make it.

We then implemented those stories into the template, which was provided by Nicole.
The Survey
We also developed a survey, in which we asked people if they feel safe in public transportation and if they want to tell us about an incident that made them feel unsafe or uncomfortable.
The answers vary in the experiences but barely anybody reported anything.
Below are some answers:

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